MyServiceVine aspires to be an environment where people can interact safely with their friends and the people around them. We have implemented many safety and privacy controls on MyServiceVine. We are constantly improving our systems for identifying and removing inappropriate content and people from the site.
Children under 13 years old are not permitted access to MyServiceVine. In addition, parents of children 13 years and older should consider whether their child should be supervised during the child's use of the MyServiceVine site.
Despite MyServiceVine's safety and privacy controls, MyServiceVine cannot guarantee that its site is entirely free of illegal, offensive, pornographic or otherwise inappropriate material, or that its members will not encounter inappropriate or illegal conduct from other members. Consequently, you may encounter such content and conduct. You can help MyServiceVine by notifying us of any nudity or pornography, or harassment or unwelcome contact by clicking on the "flag icon" link located on pages throughout the site. Where complaints are made through this tool, MyServiceVine will use best efforts to remove the offending content or conduct and to warn or, as appropriate, to bar from the site those transmitting such content or engaging in such conduct reasonably promptly after receiving your complaint. Where complaints about nudity or pornography, or harassment or unwelcome contact are made by independent email to abuse@MyServiceVine.com, MyServiceVine will acknowledge receipt of your complaint and begin addressing your complaint reasonably promptly. MyServiceVine will inform you of the steps MyServiceVine has taken to address the complaint.
We need all users to report suspicious people and inappropriate content they encounter on MyServiceVine. We strongly encourage users under the age of 18 to talk to their parents or a responsible adult immediately if someone online says or does something to make them feel uncomfortable or threatened in any way.
Remember that although using fake names is a violation of the MyServiceVine Terms of Use, people are not always who they say they are. You should always be careful when sending friend requests to, or accepting friend requests from people you do not know in the real world. And it is always risky to meet anyone in person whom you don't know through real world friends.
Always follow these important safety tips when using MyServiceVine:
Never share your password with anyone
Adjust your privacy settings to match your level of comfort, and review them often
Be cautious about posting and sharing personal information, especially information that could be used to identify you or locate you offline, such as your address or telephone number
Report users and content that violate our Terms of Use
Block and report anyone that sends you unwanted or inappropriate communications
Parents, MyServiceVine strongly urges parents to talk to their children about the dangers they may encounter online, and to make sure their children are using MyServiceVine in a safe manner. Parents may want to install monitoring software on home computers if they are concerned about what their children are doing online. Children must know that they should report any inappropriate or offensive MyServiceVine content to their parents and to MyServiceVine using the tools made available through the site. Parents should always remind their children to follow the important safety tips listed on this page when using MyServiceVine.
Safety FAQs
How can I be safer on MyServiceVine?
First, don't give out your password to anyone, not even your significant other or best friend. Second, review the information in your Profile page.
I'm receiving unwanted messages. What should I do?
There are a few things you can do:
You can report messages by clicking on the "Contact Us" or “flag icon” link n the bottom of the page. MyServiceVine will review your complaint and will act to ensure all users comply with our Terms of Use so that MyServiceVine remains a trusted environment where people can interact safely.
In the future, you can easily block any user on MyServiceVine from contacting you by entering their email address in the Block People section on the Profile page.
What kind of privacy controls do you have?
MyServiceVine is based on networks that correspond to schools, workplaces and geographic regions. Each user's profile can be seen only by those in the same network or by people in other networks who have been mutually confirmed as friends. This allows users to limit who can view their profile and to choose who can see their profile (e.g., their contact information, their work history, etc.).
What do I do if I find an explicit, hateful or otherwise objectionable profile on MyServiceVine?
We do not want any content like this on MyServiceVine. You can help us out by notifying us of any objectionable profiles. You can report offensive profile pictures and content by clicking on the "Contact Us" or “flag icon” link located at the bottom of the page. Please specify the offensive content. MyServiceVine will review your complaint and will act to ensure all users comply with our Terms of Use so that MyServiceVine remains a trusted environment where people can interact safely.
What do I do if I find an explicit, hateful or otherwise objectionable group on MyServiceVine?
You can report offensive group pictures and content by clicking on the "Contact Us" or “flag icon” link located at the bottom of the page. Please specify the offensive content. MyServiceVine will review your complaint and will act to ensure all users comply with our Terms of Use so that MyServiceVine remains a trusted environment where people can interact safely.
What do I do if someone has posted an objectionable photo on MyServiceVine?
You can report photos that violate our Terms of Use (e.g., pornography or copyrighted images) by clicking on the "Contact Us" or “flag icon” link located at the bottom of the page. MyServiceVine reviews these complaints and removes photos as necessary.
What if I see a hateful or otherwise objectionable Note, Comment or Message on MyServiceVine?
You can report offensive note, comment, or message content by clicking on the on the "Contact Us" or “flag icon” link located at the bottom of the page. Please specify the offensive content. MyServiceVine will review your complaint and will act to ensure all users comply with our Terms of Use so that MyServiceVine remains a trusted environment where people can interact safely.
What if I see an explicit, hateful or otherwise objectionable ad on MyServiceVine?
Please email advertise@MyServiceVine.com to report that ad. We will use our best efforts to remove any ads that violate our Terms of Use.
How can a parent gain access to the account of their child?
MyServiceVine is generally forbidden by federal and many state laws to give unauthorized access to someone who is not an account holder. If you are a parent or school official, we encourage you to use software tools on your own computers to assist in overseeing your child's Internet access. Please do a search for computer-based Internet control technology on your preferred search engine to discover options that you may wish to pursue.
If your child is under 13 years old and you believe they have created a MyServiceVine account, however, the Childrens' Online Privacy Protection Act gives you the right to access personal information they have provided before MyServiceVine follows its policy of promptly deleting such data. You may access and direct the deletion of such data by having them sign into the account and then deactivating the account, or by making a request by email to MyServiceVine. Please send requests to privacy@MyServiceVine.com with the subject line "COPPA Data Request". Please be advised that children under 13 years old are not permitted use MyServiceVine.
How can a parent help their child use this site wisely?
The best thing to do is to talk to your children and teach them Internet safety. Remind them to:
